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Free standard shipping on orders over C$99 within Canada
Smart Home Information

Many of our products are designed to be compatible with popular smart home ecosystems, including Apple HomeKit, Google Home, and Amazon Alexa. We recommend checking the individual product page details for specific compatibility information before making a purchase. 

Some smart home devices, particularly those using Zigbee or Thread protocols (like some Zemismart products), may require a compatible hub for full functionality. Other products, like many from Meross or Yeelight, connect directly via Wi-Fi and may not require a separate hub. Please refer to the product description for specific requirements.

 

 

We’re proud to be the official Canadian agent for Zemismart, bringing their innovative products directly to you. We also partner closely with other trusted smart home brands like Yeelight, Eightree, Meross, and Onvis, to offer you a curated selection of reliable, high-quality devices.

Order & Shipping Information

We accept major credit cards (Visa, Mastercard, American Express) and other secure payment options, which will be displayed at checkout.

Yes, free shipping over $99 CAD. 

Shipping times is vary depending on your location. We strive to process and ship orders as quickly as possible, typically within 48hrs. 

If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.

Return Information

We offer a 30 day return policy. You can return eligible items within 30 days of receiving your order. More detail please check our Return Policy.

To start a return, please contact us at [email protected]. Approved returns should be sent to the provided address depending on location.

If you are returning an item due to change of mind, the return shipping fee will be your responsibility. More detail can be found on Shipping and Return Policy page.

The fastest way to exchange an item is to return the original item and place a new order separately once the return is accepted. Please contact our customer support team for assistance.

Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.

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